Rodilesa Nursery

What a great nursery. We absolutely love coming here time after time. One thing that never changes is the wonderful and friendly service we receive. Whether we are just looking for ideas or purchasing seedlings and plants it’s always the same. The staff are all happy to help out. All the plants are neatly arranged throughout their premises and everything is easily accessed. It’s a real credit to the owners that the nursery always looks impeccable and we love our time here. Highly recommended to anyone looking for a nursery who has a large variety of plants and accessories and most importantly provides excellent customer service. Keep up the good work guys. Look forward to seeing you all on our next visit.

What a disappointment. Il start by saying that I used to absolutely love this nursery. The amazing range of plants, the friendly staff and how they would always offer help and advice and knowledge but I definitely can't say that anymore. Today was the second time iv been out to this nursery and been completely ignored. Once - yeak ok everyone has there bad days, but twice - nope sorry, not good enough. I came out once again wanting to purchase $2500 dollars worth of plants for our new garden and not a single person offered help or asked if I needed anything. After walking around a good 40mins and not seeing any staff I thought I'd just go to the counter and ask the girl while I paid and also purchased fertiliser. No "hello", no "how are you", no "do you need anything else", no smile, all she said was $49.95. So while i purchased the fertiliser from the rude girl I didn't bother with the plants, il spend my money else where because I definitely won't be coming back a third time. I will however say that the wonderful lady in the gift area is so friendly and helpful and is the only reason I have given two stars (although if I were only rating her it would be five stars). Wrapped my fragile items i purchased well and poped them in a carry bag and also pointed out a few little items that complimented what i had brought so i brought them also. Also took the time to explain some new stock ranges that they will be stocking soon aswell which i really appreciated.

Would rate lower, if I could. Service is NON-EXISTENT. Trying to pay for a single item, and there was no one at the check out. Waited, waited, and waited some more. Still no one. Went looking in garden area couldn't find anyone. Went looking in Cafe area couldn't find anyone. Back to check out, looked for a bell to ring, couldn't find one. Waited, waited, and waited some more. Still no one. Finally found someone in the Cafe and asked if they worked here. Told the poor person my story. Was pretty upset by then. No apology. Pathetic. Will avoid trading here, at all costs.